Terms of Service

1. Agreement to Terms

By accessing or using DealFlow (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our Service.

These Terms apply to all users of the Service, including real estate agents, brokers, and their clients who access the client portal.

2. Description of Service

DealFlow is a contract management platform for real estate professionals that provides:

• Real estate contract tracking and management
• Contingency deadline monitoring
• Document storage and organization
• AI-powered contract parsing
• Client portal access
• Calendar synchronization
• Push notifications and reminders
• Commission protection features

3. User Accounts

3.1 Account Creation

To use the Service, you must:

• Be at least 18 years of age
• Be a licensed real estate professional or authorized user
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information is current

4. Acceptable Use

4.1 Permitted Use

You may use DealFlow only for lawful purposes in connection with your real estate business.

4.2 Prohibited Activities

You agree NOT to:

• Violate any laws or regulations
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service to harass, abuse, or harm others
• Impersonate another person or entity
• Collect or store personal data of other users without consent
• Use automated tools to access the Service (bots, scrapers)
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Service without authorization

5. Subscription and Payment

5.1 Free Trial

We may offer a free trial period. After the trial ends, you will be charged the applicable subscription fee unless you cancel before the trial expires.

5.2 Subscription Fees

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• You authorize us to charge your payment method automatically
• Failed payments may result in service suspension

5.3 Payment Processing

Payments are processed securely through Stripe. We do not store your full payment card details. By providing payment information, you agree to Stripe's terms and privacy policy.

5.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds for partial months.

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you upload to DealFlow, including:

• Contract documents and PDFs
• Photos and images
• Client information
• Messages and communications

By uploading content, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service.

6.2 Our Intellectual Property

DealFlow and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works
• Distribute, transmit, or sell our software
• Remove copyright or proprietary notices
• Use our trademarks without permission

6.3 AI-Generated Content

Our AI features (powered by Google Gemini) may generate suggestions and analysis. While we strive for accuracy, AI-generated content should be reviewed and verified before use in legal or business decisions.

7. Data and Privacy

Your use of DealFlow is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

You are responsible for ensuring you have proper consent from your clients before entering their information into DealFlow and providing them client portal access.

8. Disclaimers and Limitations

8.1 No Legal Advice

DealFlow is a software tool only. We do not provide legal, financial, or professional advice. You should consult appropriate professionals for legal and business decisions.

8.2 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.3 Accuracy

While we strive for accuracy in deadline calculations, AI parsing, and notifications, you are ultimately responsible for tracking your own deadlines and verifying all information.

8.4 Uptime

We aim for 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance and updates that temporarily affect availability.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DEALFLOW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your data
• Any missed deadlines or notifications
• Errors or inaccuracies in AI-generated content
• Any other matter relating to the Service

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless DealFlow and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content uploaded to the Service

11. Termination

11.1 By You

You may terminate your account at any time through account settings or by contacting support.

11.2 By Us

We may suspend or terminate your account immediately if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Abuse or harass our staff or other users

11.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• You may export your data within 30 days
• We may delete your data after 30 days (subject to legal requirements)
• No refunds for prepaid subscription fees

12. Dispute Resolution

12.1 Informal Resolution

If you have a dispute, please contact us first at support@dealflow.properties. We will attempt to resolve disputes informally within 30 days.

12.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules, rather than in court.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12.4 Governing Law

These Terms are governed by the laws of [Your State], United States, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification
• In-app notification
• Updated "Last Updated" date

Your continued use after changes constitutes acceptance. If you disagree with changes, you must stop using the Service and cancel your account.

14. General Provisions

14.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and DealFlow.

14.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.

15. Contact Information

For questions about these Terms, contact us: